Returns and refunds

The due date of returns or recantation is fifteen (15) working days from the date of reception of this order. During this term, the Client can return, for your own, without any penalization, the products that are not convenient for him.

In this case, the Client can choose between the refund of the quantity full payment of the products to return or the change of the products to return. The products must be in good state, must not have been open and must be his packing of origin, the were delivered by THE SELLER.

Before realizing any return, the client must get in touch by e-mail or phone with our department off attention to the Client, so we can take note of your return and power receipt of the correct form.

In any case, the expenses and risks of the return are in charge of the client. The returns will be carried out to the ADDRESS OF THE SELLER.

The right of return will not be able to be exercised for: The open products, incomplete, broken, deteriorated, damaged or dirty products on the part of the client. Once be receipt the bundle in our store, the refund will be carried out in the space thirty (30) days.


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