Privacy Policy

Effective Date: April 1, 2025
Last Updated: April 8, 2025

This Privacy Policy describes the policies of KESHOP, S.L., located at Rda. Alfonso X el Sabio, 41, 08304 Mataró (Barcelona), Spain, email: [email protected] phone: (+34) 935104391, regarding the collection, use, and disclosure of your information when you use our website (https://www.keshop.com) (the "Service").

By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice. The updated version will be posted on the Service and will become effective 180 days after posting. Continued access or use of the Service after that time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you review this page periodically.

Information We Collect

We collect and process the following personal information: Name, Address, Email address, Mobile phone number, Date of birth

How We Collect Your Information

We collect/receive information about you in the following ways:

  • When you fill out a registration form or voluntarily submit personal information

  • When you interact with our website

  • From public sources

How We Use Your Information

We use the information we collect for the following purposes: Marketing/Promotional, User account creation, Testimonials, Customer feedback collection, Enforcement of Terms and Conditions, Payment processing, Customer support, Administrative communication, Targeted advertising, Order management, Site protection, User-to-user comments, Dispute resolution, Account management

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only for those purposes once consent is granted, unless otherwise required by law.

How We Share Your Information

We do not share your personal information with third parties without your consent, except in the limited circumstances described below:

  • Advertising services

  • Analytics providers

We require such third parties to use the personal information we share with them only for the intended purpose and to retain it only as long as necessary for that purpose.

We may also disclose your personal information in the following situations:

  1. To comply with applicable law, regulation, court order, or legal process;

  2. To enforce our agreements with you, including this Privacy Policy;

  3. To respond to claims that your use of the Service violates the rights of others.

If the Service or our business is merged or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of Your Information

We will retain your personal data for a period ranging from 90 days to 2 years after users close their accounts or as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. We may need to retain certain information for longer periods for legal, regulatory, tax, or accounting purposes, or for other legitimate reasons such as fraud prevention or enforcement of legal rights.

Anonymized or aggregated data that does not identify you (directly or indirectly) may be retained indefinitely.

Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your personal data

  • Object to the processing of your data for marketing purposes

  • Request data portability to another provider

  • Withdraw any consent you previously gave us

  • File a complaint with a data protection authority

To exercise your rights, you can contact us at: [email protected]. We will respond in accordance with applicable laws.

You may opt out of direct marketing communications or profiling for marketing purposes by emailing us at the same address.

Please note that if you do not allow us to collect or process the required personal data, or if you withdraw your consent, you may not be able to access or use certain services for which your information is required.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. For more information, please refer to our Cookie Policy.

Security

The security of your information is important to us, and we use reasonable safeguards to prevent the loss, misuse, or unauthorized access to your data. However, given the inherent risks, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.

Third-Party Links and Use of Your Information

Our Service may contain links to other websites not operated by us. This Privacy Policy does not apply to third-party websites or their privacy practices. We strongly encourage you to review the privacy policies of any site you visit. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

Data Protection Officer / Complaints

If you have any questions or concerns about how your information is handled, you may contact our Data Protection Officer at:

KESHOP, S.L.
Rda. Alfonso X el Sabio, 41
Email: [email protected]

We will address your concerns in accordance with applicable laws.